Order Processing
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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Once your order has been processed and shipped, you will receive a confirmation email with tracking information, if available.
Shipping Times
Domestic Shipping (United States)
International Shipping
Please note that delivery times are estimates and may vary due to factors beyond our control, including carrier delays, customs clearance, weather conditions, or peak shipping periods.
Shipping Costs
Shipping charges are calculated at checkout based on your shipping destination and selected shipping method.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take up to 48 hours to become active.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before completing your purchase. Cardivo is not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Shipments
If your order is significantly delayed or appears to be lost in transit, please contact our support team. We will work with the shipping carrier to investigate the issue and assist you in resolving it.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: help@cardivo.shop